Terms & Conditions

Last Updated: May 13, 2025

Acceptance of Terms By creating an account, clicking “I Agree,” or using the Service, you accept these Terms & Conditions (the “Agreement”). If you do not agree, do not use the Service.

Eligibility & Registration You must be at least 18 years old and have authority to bind the business you represent. You agree to provide accurate information and keep your credentials confidential.

Subscriptions, Free Trials & Payment The Service is offered on a subscription basis with optional free trials. Fees are billed in advance on a monthly or annual cycle via Stripe. No refunds. You may cancel at any time; access continues until the end of the paid period. We may change pricing with 30 days’ notice via email.

License Grant Subject to payment of fees, Havens Marketing grants you a limited, non-exclusive, non-transferable license to access and use the Service during your subscription term.

Prohibited Conduct You agree not to violate any laws or Google policies regarding reviews, upload unlawful or misleading content, reverse engineer the Service or attempt to gain unauthorized access, or use the Service to send spam or unsolicited messages.

Review Content Disclaimer You are solely responsible for the reviews and messages you send or manage through the Service. Havens Marketing is not liable for any negative reviews or reputational harm.

Intellectual Property All software, trademarks, and content (except your Client Data) are our intellectual property. No rights are granted except as expressly stated.

Termination & Suspension We may suspend or terminate your account immediately if you breach this Agreement, fail to pay fees, or if required by law. We also reserve the right to refuse service to anyone at our sole discretion.

Disclaimers THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF US $100 OR THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

Indemnification You will indemnify and hold harmless Havens Marketing, its officers, and employees from any claim arising out of your use of the Service, your content, or your breach of this Agreement.

Governing Law & Dispute Resolution This Agreement is governed by the laws of the State of California, without regard to conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Riverside County, California. You and Havens Marketing waive any right to a jury trial and to participate in class actions.

Modifications to Terms We may revise these Terms by posting an updated version and emailing you. Continued use after the effective date signifies acceptance.

SMS Disclosure You may receive review request notifications, account updates and security codes (e.g., two-factor authentication), and promotional messages about new features or offers. Message frequency may vary. Message and data rates apply. To unsubscribe from all SMS communications, reply STOP; you will receive a confirmation and no further texts. For assistance, reply HELP or email [email protected]. For full details on how we collect, use, and share your information, see our Privacy Policy at https://yourdomain.com/privacy.

Contact Questions about these Terms? Email [email protected] or write to: Havens Marketing Corporation Attn: Legal Department Email: [email protected]

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